Terms of Use
Creative Skills Retail Council (CSRC) – Terms & Conditions
Last updated: October 2025
1. Overview
These Terms and Conditions govern access to and use of the services, website, and membership programs provided by the Creative Skills Retail Council Pty Limited (ABN46688640146 ) (“CSRC”, “we”, “our”, or “us”).
By purchasing a membership, accessing our website, or participating in CSRC programs, you agree to these Terms.
2. Legal Structure
CSRC is a special purpose proprietary limited not-for-profit company registered in Australia and governed by its Constitution.
Profits are applied solely to advancing the organisation’s purpose of social impact. We achieve this by supporting the hair, barber, beauty (makeup) but not limited to, sectors through capability development, business compliance, education, and sector advocacy representing as a peak industry body.
No profits or assets are distributed to shareholders, members, or directors.
3. Membership
CSRC offers business operator memberships providing access to defined services, benefits, and digital resources.
By joining, members agree to abide by the CSRC Member Code of Conduct and all organisational policies that promote respectful and ethical participation in the CSRC community.
Membership does not confer any ownership, voting, or governance rights in the company.
CSRC reserves the right to refuse or revoke membership for conduct inconsistent with its Code of Conduct or organisational purpose.
4. Membership Fees and Renewal
Membership fees are quoted in Australian dollars and are exclusive of GST where applicable.
Membership commences upon successful payment and confirmation from CSRC.
Membership is valid for the period stated at purchase (12-months).
Renewal reminders are issued prior to expiry. Renewal must occur when due to maintain continuous access.
CSRC may adjust fees, benefits, or categories periodically; any updates will be communicated in advance via the website or email.
5. Cancellation and Refund Policy
Membership fees are non-refundable once payment is processed, except where required under the Australian Consumer Law (ACL).
Refunds will only be provided if a major failure occurs under the ACL (for example, where services are not delivered as described).
Change-of-mind, non-use of benefits, or withdrawal during the membership term does not entitle a refund or credit.
Members may request cancellation at any time by written notice; access will remain until the end of the current paid term.
CSRC reserves the right to terminate membership for breach of the Code of Conduct or misuse of member materials, without refund.
For any recurring payment arrangements members may opt out of auto-renewal prior to the next billing date by advising the CSRC in writing.
6. Events, Training, and Purchases
Separate cancellation or refund terms may apply to events, courses, or third-party products promoted by CSRC.
Where CSRC acts as an intermediary or partner, refunds are governed by the supplier’s terms.
7. Intellectual Property
All materials, resources, and publications provided by CSRC remain the intellectual property of CSRC or its licensors.
Members receive a limited, non-exclusive licence to use such materials for their own business or professional development only.
Reproduction, resale, or distribution without written permission is prohibited.
8. Limitation of Liability
CSRC resources and information are provided for general educational purposes.
Nothing constitutes legal, financial, or industrial relations advice.
To the fullest extent permitted by law, CSRC accepts no liability for loss or damage resulting from reliance on information or materials provided through its services.
9. Amendments
CSRC may update these Terms from time to time.
The latest version will be available on our website and becomes effective upon publication.
Continued use of CSRC services constitutes acceptance of any amendments.
10. Contact
Creative Skills Retail Council Pty Limited.
Email: [email protected]
Website: www.mycsrc.org