Membership For Good.
Support For You.
Our profits support our social impact.
A not-for-profit social enterprise
Subscribe and make a difference. Be Part of the Creative Change.
Creative Skills Retail Council
The Creative Skills Retail Council (CSRC) is a not-for-profit professional association driving business excellence, research and social impact across Australia’s hair, barber, and beauty (makeup) personal services retail sector. CSRC leads the industry into a bold new era - where creativity, business acumen, and fresh ideas thrive within a social-enterprise model that gives back.
We exist to create social impact and empower the creative skills retail industry through industry-led guidance, research, stakeholder engagement, professional development, innovation, advocacy, and meaningful membership - helping industry professionals do business smarter, more sustainably, and with greater purpose.
We champion purpose-driven growth, ethical business, a skilled workforce, industry innovation, and a stronger, more connected creative sector.
Our members are a force for positive change - building a movement, one member at a time.
Professional Member Benefits
Shop For Good
Earn redeemable Good Points on purchases that help our social impact. Add your brand on merch.
CSRC Academy
Certifications included for you and your team. Receive training credits to the value of your membership.
Member Perks
Access our National Perks Program at VIP Pricing. A world of rewards and benefits for you.
My Community
You're not alone. Connect with industry peers and experts.
My Research
Benefit from our research and deep analysis expertise.
My Voice
Shape policy and innovation. Your voice to Government and stakeholders.
My Business
- Business Resources
- Optional HR/Legal Hotline
- Independent Advisory
My Compliance
- Business Accreditation
- Executive Programs
- CSRC Endorsed Training
Be Part of the Creative Change
Discover the benefit in becoming a Founding Professional Member.
What's Coming Up?
Draft Training Products Public Consultation Period: 20 October 2025 - 27 February 2026
Our Jobs and Skills Council SaCSA has engaged extensively with stakeholders across industry, VET and unions to explore the challenges and opportunities within the current qualifications. Utilising these insights, they have worked closely with their Technical Committee to shape the updated draft training products.
The draft training products are now open for public consultation.
View the draft training products and leave your feedback - HERE
CSRC Snapshot - Mid 2025
The latest CSRC Snapshot Report - Mid 2025 has been released. This report focuses on consumer insights and retail trends and is a timely analysis of consumer behaviour, retail sector dynamics, and key commercial challenges facing sector small business operators across Australia.
CSRC Professional Members can access the full report in their member portal.
Our Promise to You.
Independent Governance
Listening to All Voices
Member Guided Advocacy
Member Value
Member Focused
Social Impact